Frequently Asked Questions

Do you offer towing services?

Yes, we offer free towing services to bring your damaged vehicle to our shop. Contact us to arrange for a tow, and we will handle the rest, from assessment to repair.

Do you provide a warranty on repairs?

Yes, we stand by the quality of our work and offer a warranty on all repairs. This warranty covers any defects in workmanship and materials, providing you with peace of mind that your vehicle is in good hands.

What types of vehicles do you repair?

At Stellar Collision Center, we repair all types of vehicles, including cars, trucks, and SUVs. Our experienced technicians are equipped to handle a wide range of makes and models, ensuring high-quality repairs for every vehicle.

Do you work with all insurance companies?

Yes, we work with all major insurance companies. We have established strong relationships with these companies, which helps streamline the claims process and ensures efficient handling of your repair needs.

How long will the repairs take?

The duration of repairs depends on the extent of the damage. Minor repairs may take a few days, while more extensive repairs could take longer. We provide an estimated timeline after assessing the damage and keep you informed throughout the repair process.

Can I get an estimate before starting the repairs?

Absolutely! We offer free estimates to assess the damage and provide you with a detailed breakdown of the expected repair costs. This helps you make an informed decision before proceeding with the repairs.

What should I do if I have been in an accident?

If you have been in an accident, your first priority should be your safety. Once you are safe, contact us to arrange for a vehicle assessment. We will guide you through the process, including working with your insurance company to manage the claim and repair process.

Can I choose Stellar Collision Center even if my insurance company recommends another shop?

Yes, you have the right to choose the repair shop for your vehicle. Regardless of your insurance company’s recommendation, you can opt for Stellar Collision Center for our trusted and high-quality repair services.

Will you use original manufacturer parts for the repairs?

We prioritize using original manufacturer parts to ensure the best fit and performance for your vehicle. However, if original parts are unavailable or if you prefer aftermarket parts, we can discuss the best options to meet your needs and budget.

What forms of payment do you accept?

We accept various forms of payment, including cash, check, credit/debit cards.

Angela Grigoryan

1 Week ago

I had such a great experience with Stellar collision center! Their service was quick and professional, I would highly recommend them for any type of repairs.

Noyem Kanondjian

3 Weeks ago

My mom's Mercedes check engine light came on and because she's older my brothers and I had to make sure it was properly repaired, we each looked up repair shops to compare service and cost. Long story short everyone gave us a bogus explanation of what the issue was and quoted prices that were almost crazy. The repairs they claimed her 2019 Mercedes needed made absolutely no sense. Mind you all 3 had different suggestions.

Luckily we found Stellar Collision Center. No games no gimmicks! Car was hooked up to the computer and issue immediately diagnosed, cost was much less than what we expected and no extra unnecessary expense pushed on us.

John B.

1 Months ago

I had the pleasure of using Stellar Collision Center for repairs to my car, and I couldn't be more impressed with their service. My vehicle had significant damage to the front bumper and light. Not only did they expertly fix the bumper and light, but they also addressed several minor dents and scratches on the car's exterior.

The results were nothing short of spectacular. My car now looks as good as new, thanks to their high level of expertise and meticulous attention to detail. The repairs were flawless, and they went above and beyond. I was equally impressed with their customer service and professionalism.

Their dedication to quality workmanship, coupled with outstanding customer service, sets them apart from the rest. If you're looking for a repair shop that delivers on its promises and exceeds expectations, I would highly recommend Stellar Collision Center.

Beethoven Tarlie

2 Months ago

5 stars ⭐️ for Stellar 💯 the bumper on my benz needed fixing and they got it done within two days 🔥other shops were acting like it’s a big deal but it obviously was not …

Fenix Tristan

Awesome work by the guys here at Stellar Collision. I drive by all the time for work and saw the cars they had lined up outside and was impressed. They assured me that they would take care of my car and they did just that. I'll definitely be bringing all my cars here from now on.